Refund policy

You can return products to P&S Detail within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused and in its original packaging.

Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds.

Please contact us on +44 (0) 3005 610057 or via email at sales@born-brands.co.uk during business hours, should you need any further information.

P&S Detail covers return shipping costs if the return is due to a manufacturing defect or as a result of our error. We will arrange collection of the product in this situation.

Items returned for reasons other than defect or P&S Detail error must be paid for by the buyer. These returns include reasons such as “changed my mind,” “did not like the product” and “ordered the incorrect product.”